All Blogs
The Complete Non-Profit IT Handover SOP Checklist
Volunteer and staff transitions do not have to disrupt your mission. When an organization standardizes its technical operations through clear...
Onboarding the Next Tech Helper: What They Actually Need
Bringing on a new IT volunteer or managed service provider (MSP) can be overwhelming if your documentation is scattered across sticky notes and...
Transitioning Social Media Accounts Safely
Non-profit social media accounts (Facebook Pages, LinkedIn, Instagram, and YouTube) are vital community channels. However, they are frequently...
Establishing a Role-Based Tech Exit Checklist
Ad-hoc offboarding is the number one cause of security breaches in community organizations. When an employee or volunteer leaves, their offboarding...
Documenting Your Network Hardware and Wi-Fi Access Points
In many community centers, the office Wi-Fi and network switches are treated like invisible appliances until the internet drops during a board...
Preserving Shared Drive Ownership and File Permissions
When an IT volunteer or staff member leaves your organization, simply deleting their user account can lead to data loss. In cloud storage platforms...
Securing Hardware and Checking Return of Organization Laptops
When a tech volunteer or remote contractor steps down, recovering and securing organizational hardware is critical. Often, non-profit laptops,...
Creating an IT Emergency “Break-Glass” Account
In technology administration, a "Break-Glass" account is a dedicated emergency administrator profile kept completely isolated from day-to-day work....
Managing Software Subscriptions and Billing Handover
Small non-profits bleed thousands of dollars every year into "zombie subscriptions"—software licenses, hosting accounts, and premium plugins charged...
Reclaiming Your Domain Name and Web Hosting Accounts
The single most catastrophic point of failure for small non-profits occurs when their primary web domain is registered under a volunteer's personal...
How to Audit Admin Access Before You Lose Control
A standard administrative audit is the most important standard operating procedure (SOP) a non-profit can implement. Often, tech volunteers are...
Centralizing Passwords: Transitioning from Personal Notes to Secure Vaults
Spreadsheets, text files, and physical sticky notes remain the default password storage methods for thousands of grassroots non-profits. When an IT...