SMS Privacy Policy
SMS Terms of Service & Privacy Policy
Effective Date: September 2026
Business Name: Inner City Technology LLC
Website:
1. SMS Program Description & Use Cases
Inner City Technology LLC offers recurring and on-demand SMS messaging services to non-profit clients, event attendees, and registered partners. By opting in through our web forms, consultations, or service intake workflows, you consent to receive text messages regarding:
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Account and technical support updates
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IT system maintenance notifications and emergency alerts
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Service appointment confirmations and schedule changes
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Product updates, digital tool releases, and non-profit IT resource alerts
2. Message Frequency
Message frequency varies depending on your service tier, technical inquiries, and active support tickets. You may receive up to 4–6 messages per month regarding non-critical updates, with real-time alerts dispatched during active support incidents.
3. Message and Data Rates
Message and data rates may apply to any text messages sent to you or received by you. Please consult your wireless provider for details regarding your specific mobile plan, text messaging allowances, and data rates.
4. Opt-Out & Unsubscribe Instructions (STOP)
You can cancel and revoke SMS messaging permissions at any time. Simply reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message you receive from us.
After texting STOP, you will receive one single confirmation SMS confirming that your phone number has been unsubscribed. No further messages will be sent to your mobile device unless you explicitly opt back in.
5. Customer Care & Assistance (HELP)
For assistance or technical help regarding our SMS communication services:
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Text HELP to any message you receive from us.
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Email our technical desk directly at:
[email protected] -
Visit our official portal at:
[https://innercitytechnology.com/contact-us](https://innercitytechnology.com/contact-us)
6. Privacy & No-Sharing Policy (Carrier Compliance)
Inner City Technology LLC strictly respects your privacy and personal contact information:
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No Mobile Information Sharing: Mobile phone numbers, text messaging opt-in data, and consent records will never be sold, rented, leased, traded, or shared with third parties or affiliate organizations for marketing or promotional purposes under any circumstances.
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Service Providers: Personal phone data is shared exclusively with authorized telecommunications aggregators and gateway infrastructure (such as Twilio) solely to deliver messages to your mobile carrier.
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All other categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Carrier Liability
Wireless carriers (including but not limited to AT&T, T-Mobile, Verizon, and regional network operators) are not liable for delayed, undelivered, or misdirected messages.